View of the Nichol's pond on a sunny fall day
View of the Nichol's pond on a sunny fall day

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CALL: 888.472.5201

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Hardwick Electric Department has made it easy to access your account information and make your payment.

Customer Service

CALL: 802.472.5201
Mon - Fri 7:30am - 4:00pm

Welcome To The Town Of Hardwick Electric Department

The Town of Hardwick Electric Department (HED) is a not for profit, locally owned municipal electric utility and is a component of the Town of Hardwick Municipal Corporation. We are governed by a five-member Board of Commissioners and serve approximately 4,350 customers in eleven Vermont towns with approximately 325 miles of transmission/distribution facilities. HED’s staff works where you work, shops where you shop, and we raise our families in the same communities where our customers raise their families.

HED has a proud history of providing electric service to our customers since 1897. In 1912 HED began serving customers with power generated at our Lamoille River hydroelectric facility in Wolcott, Vermont.

This renewable energy facility has been improved and maintained for over 110 years, and the 1,000-kilowatt generator presently provides 10% of all energy needs for HED customers annually.

Notice of Proposed Tariff Changes

The attached Notice of Proposed Tariff Changes is included with your HED utility bill this month.

Per the Notice:

On April 16, 2025, the Town of Hardwick Electric Department filed revised tariffs with the Vermont Public Utility Commission (PUC) for an increase in its retail rates of 13.24%. The overall increase in costs for the Electric Department is due largely to increases in the power supply and operating & maintenance cost categories of the cost of supplying and distributing energy to the consumer. The proposed retail rate schedule is to be effective on a service rendered basis beginning June 1, 2025.

Pursuant to 30 V.S.A. § 225, the Department of Public Service (PSD) will file its recommendation to accept or oppose the proposed increase by Friday, May 16, 2025.

Details of the tariff filing, testimony, and supplemental documentation can be found via ePUC under Case No. 25-0729-TF – Town of Hardwick Electric/tariff for 13.24% rate increase.

If you have any questions or concerns, please don’t hesitate to reach out. Informal customer inquiries, comments, or concerns can be directed to customerservice@hardwickelectric.com – or – formal Public Comment can be submitted via any of the following methods:

  1. Use Search by Case Number (Case No. 25-0729-TF)
    • Open the case in which you would like to file the public comment
    • Select “File a Public Comment” from the Select Action drop-down menu
    • Fill out and submit the form, attaching a document if necessary
  2. Click on Public Comment
    • Fill out and submit the form, attaching a document if necessary
  3. File a public comment via email: puc.clerk@vermont.gov
  4. File public comment by mail:
    • Clerk of the Commission
      Public Utility Commission
      112 State Street, 4th Floor
      Montpelier, VT 05620

Hardwick Electric Department customers can get money back on electric vehicles, heat pumps, and other items that help reduce fossil fuel use.
Learn more here: www.vppsa.com/rebates

We have an app now! Click here for more information.

Our Mission

To provide reliable and affordable electric power, as well as to support the well being of Hardwick and the communities we serve through exceptional service.

Tariffs + Forms

Tariffs + Forms

Vegetation Management

Vegetation Management

Utility Standards

Utility Standards

Safety

Safety

Contact Us

Phone: 802.472.5201
Fax: 802.472.6769

Report an Outage: 888.472.5201

Mailing Address:
P.O. Box 516
Hardwick, VT 05843

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