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Customer Service

CALL: 802.472.5201
Mon - Fri 7:30am - 4:00pm

Welcome To The Town Of Hardwick Electric Department

The Town of Hardwick Electric Department (HED) is a not for profit, locally owned municipal electric utility and is a component of the Town of Hardwick Municipal Corporation. We are governed by a five-member Board of Commissioners and serve approximately 4,350 customers in eleven Vermont towns with approximately 325 miles of transmission/distribution facilities. HED’s staff works where you work, shops where you shop, and we raise our families in the same communities where our customers raise their families.

HED has a proud history of providing electric service to our customers since 1897. In 1912 HED began serving customers with power generated at our Lamoille River hydroelectric facility in Wolcott, Vermont.

This renewable energy facility has been improved and maintained for over 110 years, and the 1,000-kilowatt generator presently provides 10% of all energy needs for HED customers annually.

Recent News

From Our Facebook

Last Friday, March 27th, our office was closed for half of the day so our staff could participate in a training regarding the AMI metering we are gearing up to adopt into our system later on this year. AMI is a system that allows utilities and customers to exchange energy and usage data in real time. Manual meters that have to be read physically will be replaced with AMI meters where data is transmitted back and forth between platforms. What does this mean for you as an HED customer? - Real time usage data - Ability to know exactly when your power is out and restored - No one having to come out to your property monthly and/or seasonally to read meters Stay tuned for more information as HED prepares to kick off AMI! ... See MoreSee Less
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There will be a planned power outage on Monday, March 30th from 9:00-11:00am. This will affect from 2745 West Woodbury Road to Brown Hill Road. Rain date is scheduled for Wednesday, April 1st. Thank you for understanding. *If you didn't receive a door note, you won't be affected by this outage. ... See MoreSee Less
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Our Mission

To provide reliable and affordable electric power, as well as to support the well being of Hardwick and the communities we serve through exceptional service.

Tariffs + Forms

Tariffs + Forms

Utility Standards

Utility Standards

Vegetation Management

Vegetation Management

Safety

Safety

We have an App!

The app is called “Hardwick Electric Department” and has the HED logo as the app picture.

Contact Us

Phone: 802.472.5201
Fax: 802.472.6769

Report an Outage: 888.472.5201

Mailing Address:
P.O. Box 516
Hardwick, VT 05843

Hardwick Electric Logo

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